We will never forget that it is not the product we sell or service we deliver, but rather the people that we care for that made all of this possible.
Baton Rouge, Louisiana (PRESS RELEASE JET) October 01, 2017
The Mercedes-Benz brand is known for setting the benchmark in luxury vehicles. The brand produces remarkable high-quality vehicles and expects each dealership to provide service that exceeds the expectations of every customer. Mercedes-Benz of Baton Rouge has proved itself a leader among Mercedes-Benz dealerships by winning the 2016 Best of the Best Award, an honor that has been bestowed upon the dealership for the fifth time, making it the most times any dealer in Louisiana has received this honor. This distinction is something that the dealership’s team members consider an honor and a driver for providing their customers continued excellence and satisfaction.
This high honor isn’t one that comes easily. The team at Mercedes-Benz of Baton Rouge has worked tirelessly to meet the demands of their customers while excelling in Customer Service and Satisfaction, Management and Leadership, New Vehicle Sales and Auto Service and Parts.
Customers who look toward Mercedes-Benz vehicles know what they want. They know what they expect, not only from the vehicle, but also from every person with whom they interact with during the course of their vehicle ownership. These expectations start from the second they step onto the dealership lot. They want a Luxury Sales Ambassador who knows about the vehicles, but isn’t pushy, a finance department that can get the deal structured, and a service department that can keep the vehicle operating at a high caliber. Service after the sale is a huge factor for proud Mercedes-Benz owners.
Customers who visit Mercedes-Benz of Baton Rouge know they will have all of their expectations met. They also know they are considering a vehicle that has safety in mind throughout its design and manufacturing process. While other manufacturers have issued numerous recalls, Mercedes-Benz continues to sit high up on safety ratings. In fact, the 2017 C-Class models are listed in the Top 5 for safest luxury vehicles. With a 9.3 out of 10 score for the overall safety rating and a 5 out of 5 score for side-impact crashes, it is easy to see why so many individuals count on Mercedes-Benz vehicles to keep them and their family members safe.
The innovative options on these luxury vehicles address customers’ desires and requirements before they have a chance to ask for them. From high-quality interiors that make riding in the vehicle enjoyable to the durable frames, top-notch exterior features, and top-of-the-line security features that make Mercedes-Benz vehicles visibly appealing as well as safe, Mercedes-Benz vehicles are highly desirable to people who demand the best out of life. For this and much more, Mercedes-Benz of Baton Rouge is proud to be a premium Mercedes-Benz dealership in the state of Louisiana.
Nick Pentas, General Manager and Managing Partner of Mercedes-Benz of Baton Rouge details why customer service is so important at their dealership.
Pentas says, “We are very honored to win this prestigious award and would like to thank all of our clients from the bottom of our hearts. We understand that they have many options for their luxury vehicle needs and chose us based on the relationships we have with them and in the community. This award gives us the inspiration we need to continue performing at a top level and maintaining our high sense of civic responsibility. We will never forget that it is not the product we sell or service we deliver, but rather the people that we care for that made all of this possible.”
With the distinction of being on the 2016 Best of the Best list, Mercedes-Benz of Baton Rouge has kept up with what customers in southern Louisiana expect when they do business with a luxury vehicle dealership. The team members at Mercedes-Benz of Baton Rouge consider this award a motivational factor to continue providing service that is beyond what is expected.
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